Privacy policy

PRIVACY POLICY

Effective on December 1, 2019

This privacy statement describes how Charlotte’s Grace LLC. collects and uses the personal information you provide on our Web site: http//www.charlottes-grace.com.   It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

COLLECTION AND USE OF PERSONAL INFORMATION

We collect the following personal information from you

  • Contact Information such as name, email address, mailing address, phone number
  • Billing Information such as credit card number, and billing address
  • Preferences Information such as order history, marketing preferences

As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to

  • Fulfill your order
  • Send you an order confirmation
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Administer your account
  • Send you a newsletter
  • Send you marketing communications

CHOICE/OPT-OUT

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at [email protected].

INFORMATION SHARING

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

  • As required by law such as to comply with a subpoena, or similar legal process
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
  • If Charlotte’s Grace LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information
  • To any other third party with your prior consent to do so.

PAYPAL

If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number, directly to PayPal. PayPal's privacy policy will apply to the information you provide on the PayPal Web site.

COOKIES AND OTHER TRACKING TECHNOLOGIES

We may use cookies to keep track of your preferences, purchase history and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

We may use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site.

WEB BEACONS

Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

We use a third party to gather information about how you and others use our Web site. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

LINKS TO OTHER WEB SITES

Our Site may  include  links to other Web sites whose privacy practices may differ from those of Charlotte’s Grace LLC.  If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

SECURITY

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at [email protected]

We provide two means for you to make a purchase on our site. You can either use our order form or a third party payment option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL).If you choose to use a third party payment option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

ADDITIONAL POLICY INFORMATION

Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

Links to Other Web Sites

Our Site may includes links to other Web sites whose privacy practices may differ from those of Charlotte’s Grace. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Correcting Pricing and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at [email protected]

We also reserve the right to change or cancel any orders that may have the incorrect pricing on them due to human error. We will make every attempt to work with you to come to an agreement for both parties.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices.If we make any material changes we will post them here for review. .We encourage you to periodically review this page for the latest information on our privacy practices.

CONTACT INFORMATION

You can contact us about this privacy statement by writing or email us at the address below:

Charlotte’s Grace, 80 S. Palm Ave ,Sararsota FL 34236.  [email protected]